Eurostar4Agents
Amended Timetable 19/03/2020 - 02/04/2020 Cancelled ski trains until end of season

Please be aware that we’ve reduced our timetable from 19/03/2020 - 06/04/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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All ski trains have been cancelled for the rest of this year’s season. Please click on link below for details of train numbers and dates.
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Ashford International, Ebbsfleet International, Calais Frethun and Lille Europe are closed until 15/04.
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Please follow this link to access the timetable for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_2

Please click here for more information.

VIP service

Eurostar operates a paid for VIP meet and greet service.

You can find out more by contacting Eurostar VIP meet and greet services at the below email address 24 hours a day;

vip.services@eurostar.com

If you wish to make a request for Eurostar VIP meet and greet services, please click hereand complete the form in full and return it to the Eurostar VIP Services email address. We kindly ask that all requests are made at least 24 hours in advance of travel. Any requests received without a completed form and/or within 24 hours of the travel date, will be declined. Eurostar VIP meet and greet services will be confirmed by email only.

For Eurostar VIP meet and greet services in Brussels, Lille and Calais we regret we do not operate a VIP service.

For Eurostar VIP meet and greet services in Paris we offer a paid for service in partnership with Atmosfère, a company specialising in high-end travel assistance, from “meet and greet” to exclusive porter and chauffeur services. Customers can find out more information about this service and book their VIP experience directly through Atmosfère by phone at: +33160078309 or e-mail to atmosfere@orange.fr Please note we are unable to book this for you.

For all ticketing requests and general enquiries about Eurostar, please call our Contact Centre on 03432 186 186.