Eurostar4Agents
New testing requirement from Tuesday 07 December for ALL passengers, aged 12 years and over, travelling to the UK

From Tuesday 07 December, there will be an additional change to the rules for both fully vaccinated and unvaccinated passengers.
Before departure to the UK, ALL passengers, aged 12 years and over, will need to take a pre-departure antigen or PCR test within 48 hours of departure and present a negative result to be allowed to travel.
This includes UK nationals and residents.

Please click here for more information.

Changes to our timetable for specific dates in November and December

We are sorry to advise that, due to essential engineering works, the Eurostar train 9145 to London St Pancras will no longer be stopping at Lille Europe on the 04, 05 and 11 December 2021.

Passengers travelling on that train have been moved to train 9153 leaving Lille Europe at 18:35 and arriving in London at 19:00.

Passengers will need to download / re-print their tickets within 48 hours of departure for new coach, seat and timing information.

Should the alternative service provided not be suitable, you can offer a free exchange. In order to do so, please make a new reservation and send a refund request for the initial booking and the fare difference, including both the initial and the new PNR, to eurostar4agents@eurostar.com.
 



Changes to our timetable this week and throughout November and December 2021

Please make your customers aware of the following changes and ensure they arrive at the station in plenty of time for security and boarding.

  • Changes to Eurostar 9145 :
    • from Brussels to London on all travel dates until 10 December
      For operational reasons, this train will depart from Brussels Midi 8 minutes earlier than originally planned at 15:52.
       
    • from Amsterdam/Rotterdam to London on 20 & 21 November
      Where the planned engineering works have now been cancelled, the train will now leave at its original departure times of 13:47 from Amsterdam Centraal and 14:28 from Rotterdam Centraal, with the arrival time in London scheduled for 17:00.

       
  • Changes to Eurostar 9152 from Lille to London on 21 & 28 November
    For operational reasons this train will leave Lille 4 minutes earlier at 20:26.
     
  • Changes to Eurostar 9014 from London to Paris on 05 December
    Due to planned engineering works between London and the Channel Tunnel, this train will leave from London St Pancras 9 minutes earlier than advertised at 09:22.


We hope these changes to our timetable don’t affect your customers’ travel plans too much. Please apologise to your customers on our behalf.