Eurostar4Agents
Amended Timetable 19/03/2020 - 09/12/2020

Please be aware that we’ve reduced our timetable from 19/03/2020 - 09/12/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

Disruption process: What to do

Published

DISRUPTION PROCESS: WHAT TO DO

Cancelled trains, and any disruption information can be found on the home screen, and here.

Not receiving Eurostar4Agents disruption emails regarding cancelled trains? Sign up here.

We do not add annotations, or send cancellation messages within the GDS on each booking, passengers are usually contacted providing we have their contact details entered during the manage a booking process when printing off their tickets.

For full information on our policy and disruption process during coronavirus, please click here