Disruption process: What to do
DISRUPTION PROCESS: WHAT TO DO
Cancelled trains, and any disruption information can be found on the home screen, and here.
Not receiving Eurostar4Agents disruption emails regarding cancelled trains? Sign up here.
We do not add annotations, or send cancellation messages within the GDS on each booking, passengers are usually contacted providing we have their contact details entered during the manage a booking process when printing off their tickets.
For full information on our policy and disruption process during coronavirus, please click here