Eurostar4Agents
New testing requirement from Tuesday 07 December for ALL passengers, aged 12 years and over, travelling to the UK

From Tuesday 07 December, there will be an additional change to the rules for both fully vaccinated and unvaccinated passengers.
Before departure to the UK, ALL passengers, aged 12 years and over, will need to take a pre-departure antigen or PCR test within 48 hours of departure and present a negative result to be allowed to travel.
This includes UK nationals and residents.

Please click here for more information.

STAY CONNECTED

With free connectivity throughout the train and power sockets at every seat, you can stay online and in the loop throughout your journey

FREE WI-FI, ALL THE WAY

Whether your customers are working or unwinding, they can email, tweet and post all the way using any wi-fi enabled phone, tablet or laptop – even in the Channel Tunnel (subject to connectivity).

By combining 3G and 4G mobile data signals wherever we can along the route, we’ll keep travellers connected as we speed across borders and timezones.

Take a look at our coverage map below

  • Our free wi-fi uses 3G and 4G signals en route, so the quality of the internet connection will vary, even if the wi-fi signal on your customers device looks good
  • If they lose your connection, we're probably just passing through an area with weak signal. There's no need to reconnect though. Once the signal improves, they'll be connected again automatically.
  • Our free onboard entertainment isn't affected by the signal, so customers can enjoy our range of movies, TV programmes, and more on the way.

OUR CONNECTED ROUTES

Free onboard wi-fi is currently available on our fleet between London and Paris, eventually our internet connection will cover more of our routes.

FREE WI-FI AT THE STATION

Our departure lounges in London, Ebbsfleet, Paris and Lille all have free wi-fi, as do all of our Business Premier lounges. So your customers can check the news, send a few emails or just post a sneaky selfie while you wait.

REASONABLE USAGE

To make sure everyone can enjoy a seamless connection, we’ll be limiting connection speed, access to some video and music streaming sites, as well as those whose content isn’t suitable for an open public network. They'll find plenty to keep you amused on our free onboard entertainment system though.