If your customers are travelling on our direct Disney service from 2nd August, all services have now been swapped so they will now be travelling on our E320 trains.
As a result, if your customers have already booked for any date until 12th December, they will need to reprint their tickets to reflect the set swap as below:
Trains 02 August 12 December
- All bookings made up to and including yesterday will have originally had seats as per the e300 seat plan. They have now been updated so new tickets need to be printed for any bookings already in place in order for correct seat numbers to be shown on tickets.
- All new bookings made from today onwards for these dates will be done using the new seat plan so are not impacted.
Trains from 13 December
- Not affected as these trains were only recently loaded and the e320 seat plan was used from the start.