Eurostar4Agents
Amended Timetable 19/03/2020 - 02/04/2020 Cancelled ski trains until end of season

Please be aware that we’ve reduced our timetable from 19/03/2020 - 06/04/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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All ski trains have been cancelled for the rest of this year’s season. Please click on link below for details of train numbers and dates.
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Ashford International, Ebbsfleet International, Calais Frethun and Lille Europe are closed until 15/04.
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Please follow this link to access the timetable for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_2

Please click here for more information.

The importance of our customer's contact details

When printing off the customer's boarding passes we require their email address and mobile number. This is so we have contact details for the customer incase we need to contact them due to disruption.

It is essential that all agents enter in the customer's email address and mobile number, and preferably not the agent's contact details, otherwise this means we may not be able to reach the customer.

Please note that with GDS bookings we do not pull customer information (email address, mobile number) through from the profile, which is why entering the details when printing off the boarding pass is important.