Eurostar4Agents
Amended Timetable 19/03/2020 - 09/02/2021

Please be aware that we’ve reduced our timetable from 19/03/2020 - 09/02/2021. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

The importance of our customer's contact details

When printing off the customer's boarding passes we require their email address and mobile number. This is so we have contact details for the customer incase we need to contact them due to disruption.

It is essential that all agents enter in the customer's email address and mobile number, and preferably not the agent's contact details, otherwise this means we may not be able to reach the customer.

Please note that with GDS bookings we do not pull customer information (email address, mobile number) through from the profile, which is why entering the details when printing off the boarding pass is important.