Eurostar4Agents
New testing requirement from Tuesday 07 December for ALL passengers, aged 12 years and over, travelling to the UK

From Tuesday 07 December, there will be an additional change to the rules for both fully vaccinated and unvaccinated passengers.
Before departure to the UK, ALL passengers, aged 12 years and over, will need to take a pre-departure antigen or PCR test within 48 hours of departure and present a negative result to be allowed to travel.
This includes UK nationals and residents.

Please click here for more information.

!! RESOLVED !! GDS - No booking confirmations received

The earlier problem related to "no response from 9F" has been resolved as of 14:45 on 22 November 2021.

Agents selling Eurostar via 9F on GDS should now be able to proceed without any problem.

PNR changes/e-Ticket transactions made during the period 20 November - 14:45 on the 22 November may still be subject to error. If you receive an ERC error message, then please issue a new ticket in a new PNR.

If you encounter any other type of error then please email application.support@eurostar.com with the full details of the issue.