Eurostar4Agents
Amended Timetable 19/03/2020 - 01/11/2020

Please be aware that we’ve reduced our timetable from 19/03/2020 - 01/11/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_1

Please click here for more information.

Services to Disneyland® Paris

An update on our Disney route:

As you know in this uncertain time, our services are impacted due to government regulations and client demands.

Unfortunately, this has resulted in us cancelling our trains to and from Disneyland® Paris as of Wednesday 19th August until Thursday 7th January 2021.

If you have customers booked on this route, who are due to travel after Wednesday 19th August, you will have one of the following options:

For travel dates from 2nd August 2020 –  7th January 2021  you will have one of the following options:

  • Request an eVoucher via eurostar.com . Vouchers will be valid for 12 months and can be used on all routes.
  • Exchange onto a direct train between London and Paris or to an indirect train via Lille, subject to availability, for the same dates of travel (all passengers and all legs of the journey), with no fees or fare difference.
  • Exchange onto new travel dates on the same route with no fees or fare difference.
  • Submit your clients’ tickets for cancellation

If you had customers booked on this route due to travel before 2nd August, you will have one of the following options:

  • Request an eVoucher via eurostar.com . Vouchers will be valid for 12 months and can be used on all routes.
  • Exchange onto a direct train between London and Paris or to an indirect train via Lille, subject to availability, for the same dates of travel (all passengers and all legs of the journey), with no fees or fare difference.
  • Exchange onto new travel dates on the same route with no fees or fare difference.
  • Submit your clients’ tickets for cancellation