Eurostar4Agents
Amended Timetable 19/03/2020 - 26/04/2021

Please be aware that we’ve reduced our timetable from 19/03/2020 - 26/04/2021. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

Services to Disneyland® Paris

Disneyland Paris bookings

We’re sorry to let you know that we are cancelling our direct trains to and from Disneyland® Paris until Thursday 15th July 2021 included.

Customers booked on this route will have one of the following options:

  • Exchange their ticket for a future departure date on our direct Disney service. Dates are available to book for the peak summer period from 16 July onwards into late 2021. Your will be able to make this exchange in Voyager, our reservation system.
  • Exchange onto a direct train to Paris, subject to availability, for the same dates of travel (all passengers and all legs of the journey), with no fees or fare difference. You MUST CALL us to make this exchange on 03448 242 524

Usually, connections are also available via Lille Europe, however, services from Lille are currently very limited. For these reasons, at this stage, we recommend re-booking customers via Paris.

  • Submit your clients’ tickets for cancellation – a credit note will then be added to your account.

For any bookings made directly with Eurostar4agents

Please use the 'manage my booking' function where possible https://managebooking.eurostar.com/uk-en

Alternatively, you can call 03448 242 524

We are experiencing high call volumes and apologise for any inconvenience this may cause.

Trains will operate on the below dates only

July

16th, 17th, 18th, 23rd, 24th, 25th, 30th & 31st

August

1st, 6th, 7th, 8th, 13th, 14th, 15th, 20th, 21st,22nd, 27th, 28th, 29th & 30th

September

3rd, 4th, 5th, 10th, 12th, 17th, 19th, 24th & 26th

Customers impacted by cancellations in the above period, will have one of the following options:

  • Exchange their ticket for a future departure date on our direct Disney service. Dates are available to book for the peak summer period from 16 July onwards into late 2021.
  • Exchange onto a direct train to Paris, subject to availability, for the same dates of travel (all passengers and all legs of the journey), with no fees or fare difference.
    Usually, connections are also available via Lille Europe, however, services from Lille are currently very limited. For these reasons, at this stage, we recommend re-booking customers via Paris.
  • Submit your clients’ tickets for cancellation – a credit note will then be added to your account.
  • Claim an eVoucher via eurostar.com. Vouchers will be valid for 12 months and can be used to rebook a trip to any of our destinations, including but not limited to Disneyland® Paris. Customers will not have to travel within those 12 months – they can book up to six months in advance on most of our routes. That means they will be able to travel up to spring 2022.

You can find details on how to process any of the above here .

The timetable from Sep 6th – Dec 10th 2021 is already on sale and varies according to demand.

We are also pleased to announce that we have daily services loaded 22-31 October 2021 and intend to load the Christmas period from 12th Dec 2021 – 3rd Jan 2022 next Thursday 18th February.