From 1st October, passports are mandatory to enter the UK (exemptions apply)

Please make your customers aware that from 01 October 2021, passports will be mandatory for EU, EEA and Swiss citizens who are visiting the UK.
Passengers with settled or pre-settled status can continue using their national ID card until 31 December 2025.

Find out more at

Please click here for more information.

Onboard catering resumes on 7 September

Good news – from 7 September, our full offering will resume in Business Premier and Standard Premier. We’ve just made a few adjustments due to coronavirus.

  • Onboard catering will return on 7 September. All food will be served with lids on and we’ll provide cleaning kits, including hand gel and wipes.
  • Our Business Premier lounges and fast-track gates successfully reopened in August. Our lounges now only serve pre-packed food.
  • Taxi services are now available. Customers will be able to pick up a booking card in our Business Premier lounges before they board with details of how to book

We’ve also put in place a range of extra hygiene and social distancing measures. Wherever your clients visit next, we’ll be here to take them there with care.