Eurostar4Agents
Eurostar service update - 19/05/2022

Due to a problem with the overhead power supply caused by the current weather the current services are cancelled:

9040 on 19/05/2022 from London to Paris 
9054 on 19/05/2022 from London to Paris
9047 on 19/05/2022 from Paris to London  
9148 on 19/05/2022 from London to Brussels 
9007 on 20/05/2022 from Paris to London 
9121 on 20/05/2022 from Brussels to London

Please click here for more information.

Information for Ukrainian refugees travelling to the UK

To help Ukrainian refugees travelling to the UK, we can offer a free Eurostar ticket from any Eurostar station to London St. Pancras International.

If passengers have a valid visa to enter the UK, along with a Ukrainian passport, they can speak to a member of the Eurostar team at Paris Gare du Nord, Brussels-Midi/Zuid, Lille Europe, Rotterdam Centraal or Amsterdam Centraal stations and they will then be issued with a ticket for travel to London.

It is important to arrive with the necessary visa documents as these will be checked by the UK Border Force during the check-in process. The UK government is regularly reviewing the criteria for Ukrainian refugees to enter the UK, so we would strongly recommend that passengers contact the British Embassy or check the UK government website for the latest information.

All train operators across England, Scotland and Wales are offering free onward travel if their final destination is outside London. To qualify, passengers will need to show their Ukrainian passport and their Eurostar ticket, and they will have 48 hours from arrival in the UK to complete their journey.

They will also be able to travel for free across London by bus, tram, underground or Docklands Light Railway (DLR) services, to help them to reach their destination. More information on the National Rail website.

For information, unfortunately we’re not able to accept pets for travel on Eurostar. If Ukrainian refugees are travelling with a guide or assistance dog, they should speak to our team at the station.