Eurostar4Agents
Amended Timetable 19/03/2020 - 20/03/2021

Please be aware that we’ve reduced our timetable from 19/03/2020 - 20/03/2021. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

Fast-track lane closure in Paris until April 2021

Please ask customers travelling from Paris to get to the station earlier than usual if they have a Business Premier ticket or a Carte Blanche card. A recommended arrival time will show on customers’ tickets.

The way our queueing systems are managed at the ticket gates, passport control and security have changed. Our staff will guide customers and we advise them to keep an eye out for any signs in place.

Unfortunately, we aren’t able to provide a fast-track lane through passport checks and security at the moment.

This is because we need to check for mandatory coronavirus travel documents, and we also need to manually stamp UK passports following Brexit. We expect to be able to provide a full fast-track experience from late April.

The map, here below, should give your customers an idea of how things will work at our stations, but please advise them to ask a member of our team if they need any help when they arrive at departures.

Gare du Nord - Fast track map - Le plan fast track.pdf