Eurostar4Agents
Amended Timetable 19/03/2020 - 26/04/2021

Please be aware that we’ve reduced our timetable from 19/03/2020 - 26/04/2021. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

Flexible tickets: giving customers the peace of mind to change their mind

From 01 March 2021, we have introduced more flexibility across our Public fare range to give customers the peace of mind to change their mind. Here’s how our new fares work:

  • Customers can now book a seat on our core and non-core routes and rearrange their trip with no exchange fee as many times as they like up to 7 days before departure.
  • They’ll have to pay the difference in fare if their new ticket is more expensive. But they won’t get a refund of the difference if they exchange for a cheaper fare.
  • If they exchange their tickets 6 days or less before departure, customers will be charged a fee of £30/€40/$55 in Standard or £40/€50/$60 in Standard Premier plus the difference in fare.
  • The same flexibility doesn’t apply to any tickets purchased before 01 March 2021 or to tickets purchased on our intra-Schengen routes between Calais/Lille and Brussels or Brussels and Amsterdam/Rotterdam.