Eurostar4Agents
Amended Timetable 19/03/2020 - 06/10/2020

Please be aware that we’ve reduced our timetable from 19/03/2020 - 06/10/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_1

Please click here for more information.

Disruption Communication

Cancelled trains, and any disruption information can be found on the home screen, and here.

We advise that all agents who are not already receiving Eurostar4Agents newsletter/disruption emails, do so here.

Unfortunately we do not UC or HX the sectors out in the GDS so agents will not receive this type of communication. We do not add annotations, or send cancellation messages within the GDS on each booking, passengers are usually contacted directly providing we have their contact details entered during the manage a booking process when printing off their tickets.

To see our how to guide for our process during disruption please click here.