In light of Coronavirus and the closure of the Disneyland Paris park today, 1 day earlier than planned, we have taken the decision to cancel all direct Disney services between Monday 16th March until the end of the month. The last direct service will be the 16:55 departure on Sunday 15th March.
Any passengers currently in Disney and due to travel back to the UK after Sunday 15th March can choose to travel home earlier on the 16.55 direct Disney train on Sunday 15th March. Please arrive at the station one hour before the new departure time with your existing tickets. Please note that this will be subject to seat availability.
Alternatively, you can make your way to Paris Gare Du Nord from today where our station team will put you onto the next available train.
Any of your customers who have not yet made their outbound journey can exchange their ticket for free or request a full refund. As we’re upgrading our booking system this weekend, please note that exchanges and refunds will be temporarily unavailable from 20:00UK time (21:00CET) on Friday 13 March until Sunday 15 March afternoon.
Please note that our main priority is the health, safety and wellbeing of our customers and colleagues, please click here to find all the latest information we are closely monitoring regarding the coronavirus (COVID-19).