Concession bookings for travel up to 1st June can be exchanged without charge by phoning the concessions line. If you’re unsure of a new date, we can move your booking forward by 6 months. You may then have one additional free exchange.
You will need to contact us again prior to the travel date in order to change your dates.
Name changes are not possible and only a maximum of two exchanges are permitted.
If you opt for an e-voucher please bear in mind that e-vouchers can only be redeemed on www.eurostar.com
We are experiencing high call volumes and apologise for any inconvenience this may cause.