Eurostar4Agents
Amended Timetable 19/03/2020 - 28/10/2020

Please be aware that we’ve reduced our timetable from 19/03/2020 - 28/10/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_1

Please click here for more information.

News

Voyager Tutorial

You will find here a step by step tutorial introducing you on how to use Voyager including: Direct boookings Retrieve a booking Conne…  Read more

Eurostar and Brexit

As you are aware, the United Kingdom will leave the European Union on Friday 31st January 2020. This date will mark the beginning of a trans…  Read more

2020 Peak Dates

We can now confirm the peak dates for travel in 2020, which will come into effect from 1 January. You can view the peak dates calendar here…  Read more

Exchanges During Disruption

During disruption we know that travellers will need to make exchanges to their bookings. It is possible for customers to do this either onlin…  Read more

Disruption Communication

Cancelled trains, and any disruption information can be found on the home screen, and here . We advise that all agents who are not already…  Read more

Club Eurostar Update

We’re making a change to the points threshold for reaching Carte Blanche level. From 23 October 2019 , members will now have to earn 2,400…  Read more

Ski Trains

TAKE THE STRESS-FREE ROUTE TO THE SLOPES   Since the 17th July at 8.00 am you are able to book our direct ski trains to the French Alps,…  Read more

Reminder: OD Tax Charge

Gentle reminder to all GDS bookers: Please remember to include the OD tax charge with every change you make to a booking* . £30 for St…  Read more

We've Been Nominated!

We are pleased to announce that Eurostar has been shortlisted as a finalist in this year's Travel Bulletin Star Awards.For the first time eve…  Read more

Fare Increases this Summer

Our fares will be changing over the summer months.Please find below the links to our summer fare ranges for Paris and Brussels. Paris Bru…  Read more

Re timed trains

Please see below some re timings of our services which may impact your clients: Please accept our apologies for any inconvenience caused.…  Read more

Updated Alcohol Policy

Our rules about alcohol have changed To make sure everyone's safe, happy and healthy, we've got some new rules around how much alcohol you…  Read more

Ebbsfleet Capped Capacity

We have currently had to put a cap on the amount of direct Disney passengers boarding and disembarking at Ebbsfleet. We kindly ask that gro…  Read more

Ski train reminder

    It's that time of year again! Tickets for our Ski train go on Sale Wednesday 18th July for travel from 21 December to 6 April 201…  Read more

Our ski train alcohol policy

With ski season just around the corner, here’s a quick reminder of what travellers can and can’t take on board our trains to the Alps. Ski…  Read more

Introducing Club Eurostar

For more rewarding travel In response to customer feedback we are launching Club Eurostar, our new and exciting new loyalty programme towa…  Read more

Tickets ready for travel

With the options available to have tickets ready for travel in advance, there is no longer the need for customers to queue in our stations for either the ticket machine or our ticket office.  Read more

Disneyland® Paris picnic bags

Following feedback from families, we’ve made our Standard Premier meals on Disneyland® Paris trains more flexible. They’re now served in hand…  Read more

Passenger Information

From June 2016, we will collect additional passenger information for all passengers to enable us to generate a train manifest and to send disruption communications.   Read more

Free wi-fi and entertainment

All travellers can now enjoy free wi-fi and entertainment on our trains. With over 300 hours of TV, films and games to enjoy, it’s easy to connect and stream direct to a mobile or tablet.  Read more