Eurostar4Agents
Amended Timetable 19/03/2020 - 26/04/2021

Please be aware that we’ve reduced our timetable from 19/03/2020 - 26/04/2021. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
---
Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
---
Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

News

Voyager Tutorial

You will find here a step by step tutorial introducing you on how to use Voyager including: Direct boookings Retrieve a booking Conne…  Read more

Exchanges During Disruption

During disruption we know that travellers will need to make exchanges to their bookings. It is possible for customers to do this either onlin…  Read more

Disruption Communication

Cancelled trains, and any disruption information can be found on the home screen, and here . We advise that all agents who are not already…  Read more

Club Eurostar Update

We’re making a change to the points threshold for reaching Carte Blanche level. From 23 October 2019 , members will now have to earn 2,400…  Read more

Reminder: OD Tax Charge

Gentle reminder to all GDS bookers: Please remember to include the OD tax charge with every change you make to a booking* . £30 for St…  Read more

Updated Alcohol Policy

Our rules about alcohol have changed To make sure everyone's safe, happy and healthy, we've got some new rules around how much alcohol you…  Read more

Our ski train alcohol policy

With ski season just around the corner, here’s a quick reminder of what travellers can and can’t take on board our trains to the Alps. Ski…  Read more

Introducing Club Eurostar

For more rewarding travel In response to customer feedback we are launching Club Eurostar, our new and exciting new loyalty programme towa…  Read more

Tickets ready for travel

With the options available to have tickets ready for travel in advance, there is no longer the need for customers to queue in our stations for either the ticket machine or our ticket office.  Read more

Passenger Information

From June 2016, we will collect additional passenger information for all passengers to enable us to generate a train manifest and to send disruption communications.   Read more