Changes to our timetable for specific dates in October 2021

Please make sure that your customers aware of some alterations to our timetable during October 2021 on the Paris/Lille <> London route due to operational reasons and on the Amsterdam <> London route due to engineering works.

Please click here for more information.

New UK regulations: Please update information about health measures

Following new regulations from the UK government, we are required (along with our partners) to update the information about UK health measures that we share with customers prior to booking. Please kindly update any current text you’re using with the below from the Department for Transport.

It’s our partners’ responsibility to ensure that customers have this information before they book. If a customer is booking on behalf of someone else, they’ll be responsible for ensuring all members of the party have completed the mandatory travel documents.


Countries are now classed as ‘red list’ or ‘rest of world’. France, Belgium and the Netherlands are all classed as ‘rest of world’ and travel to the UK is permitted. The rules you need to follow for travel to the UK depend on your vaccination status, please read the following information carefully. Further information on authorised vaccines can be found here.

If you have been in or through a ‘red list’ country in the 10 days prior to your arrival in the UK you will not be permitted to travel by Eurostar to the UK. The UK Government has implemented specific rules for people travelling from a red list country, including requiring travel via a designated airport and mandatory hotel quarantine. Find out more.

Before departure check the list of red countries here as the list can change regularly.

Everyone must complete a Passenger Locator Form any time in the 48 hours before you arrive in the UK. You’ll need to show your form when you check in to travel or board your plane, train or ferry to the UK.

You must declare all countries you have visited or transited through in the 10 days prior to your arrival on your Passenger Locator Form. Children under the age of 18 years can be included on the form of a parent or a guardian when travelling together and if you are staying together at the same UK address.

Unvaccinated passengers or passengers vaccinated with unauthorised vaccines must:
1. Provide proof of a negative COVID-19 test taken within 3 days of departure to the UK*
2. Book tests for day 2 and 8**
3. Complete a Passenger Locator Form
4. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)

Fully vaccinated*** passengers must:
1.Book a test for day 2**
2. Complete a Passenger Locator Form
3. Have evidence of your vaccination status with you during travel

These measures apply to everyone (including UK nationals and residents) arriving in the UK from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area.

Public health requirements may vary depending upon in which nation of the UK you are staying.
Northern Ireland:

Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.

* Applies to everyone age 11 years and above. You must ensure the test meets the required standards and that the test certificate is in English, French or Spanish.

**Applies from the age of 5 years and above. You must book and pay for the arrival tests required according to your vaccination status before your journey in order to complete your Passenger Locator Form. You still have to book an arrival test even if you are staying in the UK for less than 2 days.

You must ensure the test provider you choose is on the UK government list, otherwise, the test will not meet the required standards.

***You must have received your full vaccination dose(s) at least 14 days before you travel and in a country with an approved COVID-19 vaccination programme for travel to England. Read more information here.