Eurostar4Agents
Amended Timetable from 19/03/2020 onwards

Please be aware that we’ve reduced our timetable from 19/03/2020 onwards. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

New UK regulations: please update information about health measures

Following new regulations from the UK government, we are required (along with our partners) to update the information about UK health measures that we share with customers prior to booking. Please kindly update any current text you’re using with the below from the Department for Transport.

It’s our partners’ responsibility to ensure that customers have this information before they book. If a customer is booking on behalf of someone else, they’ll be responsible for ensuring all members of the party have completed the mandatory travel documents.

IMPORTANT: France, Belgium and the Netherlands are classed as Amber countries by the UK authorities.

Also, if you have been in or through a ‘red list’ country in the 10 days prior to your arrival in the UK you will not be permitted to travel by Eurostar to the UK. The UK Government has implemented new entry rules for people travelling from a red list country, including requiring travel via a designated airport and mandatory hotel quarantine. Find out more

ESSENTIAL INFORMATION TO ENTER ENGLAND FROM OVERSEAS

Everyone entering England from overseas (including UK nationals and residents) must provide proof of a negative COVID-19 test taken within 3 days prior to direct departure to England.

Fill in your Passenger Locator Form up to 48 hours before arrival. You must declare all countries you have visited or transited through in the 10 days prior to your arrival on your Passenger Locator Form.

Before departure check the list of red, amber and green countries, as the list can change regularly.

Red list passengers

1. Book a managed quarantine package

2. Complete a passenger locator form

You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port of entry and quarantine in a government approved hotel for 10 days.

Amber list passengers

1. Book tests for day 2 and 8*

2. Complete a passenger locator form

3. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)

If you are arriving from an Amber country, and have been fully vaccinated through an approved UK vaccination programme, at least 14 days before your arrival in England, you must:

1. Book a test for day 2

2. Complete a Passenger Locator Form

Vaccinated passengers travelling from France: Please note this does not apply to passengers who have been in or transited through France in the 10 days prior to their arrival in England. You are not eligible to forgo self-isolation and day 8 testing even if you are fully vaccinated or otherwise meet the eligibility criteria. Passengers who have been to France should answer “No” to the question on “Do you meet the COVID-19 vaccination eligibility criteria for reduced isolation and testing requirements?” on the Passenger Locator Form.

Green list passengers

1. Book a test for day 2

2. Complete a passenger locator form

These measures apply to all persons (including UK nationals and residents) arriving in the UK from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area. Public health requirements may vary depending upon in which nation of the UK you’re staying.

England: https://www.gov.uk/uk-border-control

Northern Ireland: https://www.nidirect.gov.uk/articles/coronavirus-covid-19-international-travel-advice

Scotland: https://www.gov.scot/publications/coronavirus-covid-19-international-travel-quarantine/pages/overview/

Wales: https://gov.wales/arriving-wales-overseas

Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.

*You must ensure the test provider you choose is on the UK government list, otherwise, the test will not meet the required standards. You can book a day 2 & 8 COVID test package with our recognised partner here. You can also book the optional Test to Release here.

We kindly ask that you comply with the above regulations.

The Eurostar Sales team