Following new regulations from the UK government, we are required (along with our partners) to update the information about UK health measures that we share with customers prior to booking.
Please kindly update any current text you’re using with the below from the Department for Transport.
It’s our partners’ responsibility to ensure that customers have this information before they book. If a customer is booking on behalf of someone else, they’ll be responsible for ensuring all members of the party have completed the mandatory travel documents.
The United Kingdom is taking steps to help stop the spread of COVID-19.
1) All persons (including UK nationals and residents) arriving in the UK from outside the common travel area* must provide proof of a negative COVID-19 test taken within 3 days of departure to the UK. For further information please visit: www.gov.uk/guidance/coronavirus-covid-19-testing-for-people-travelling-to-england
2) To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom.
3) All arrivals must quarantine for 10 days unless exempt. If you have travelled through a red list country in the last 10 days, you must have a valid managed quarantine facility booked prior to departure. For information please visit: www.gov.uk/travel-quarantine-and-testing. Check the list of exempt countries immediately before travel and the list of work-related exemptions if travelling for work.
4) Everyone is required to take a coronavirus test on days 2 and 8 of their quarantine. You must have this booked prior to departure. For information please visit: www.gov.uk/travel-quarantine-and-testing.
5) It is a legal requirement that you wear a face covering on public transport in the UK.
6) If you quarantine in England, you may opt into Test to Release. For further information please visit: www.gov.uk/guidance/coronavirus-covid-19-test-to-release-for-international-travel
Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.
IMPORTANT: If you have been in or through a ‘red list’ country in the 10 days prior to your arrival in the UK you will not be permitted to travel by Eurostar to the UK. The UK Government has implemented new entry rules for people travelling from a red list country, including requiring travel via a designated airport and mandatory hotel quarantine. Find out more.
We kindly ask that you comply with the above regulations.
*The common travel area is an open borders area comprising the UK, Jersey, Guernsey, the Isle of Man, and Ireland.