Eurostar4Agents
Amended Timetable 19/03/2020 - 16/08/2020

Please be aware that we’ve reduced our timetable from 19/03/2020 - 16/08/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_1

Please click here for more information.

Essential info for entry into the UK, France and Belgium

INFORMATION FOR PASSENGERS WHO ARE RETURNING TO OR TRAVELLING TO THE UK, FRANCE OR BELGIUM

All passengers aged 18 years and over for the UK and 16 years and over for Belgium and France are legally required to fill in a form if travelling to or returning to the UK, France or Belgium.

Only for passengers travelling to the UK from Belguim and The Netherlands (if connecting in Brussels)

From 8th August, the reintroduction of quarantine will commence for all passengers arriving into the United Kingdom from Belgium. Passengers arriving from Belgium will have to self-isolate for a period of 14 days from their arrival into the United Kingdom. A form with contact details must also be completed.

Only for passengers travelling to the UK from France

  • The form must be completed online within 48 hours of departure and cannot be completed before.
  • Please click here for the form.
  • UK passengers staying away for more than 48 hours will need to complete their form whilst being away. All passengers will need to show their completed form to the UK authorities. Checks might happen on departure or on arrival on the way to the UK.
  • Some people are exempt from completing this form. You will find the list of exemptions here.
  • If your customers have booked or checked-in on behalf of other people, they are also responsible for ensuring all members of their party have completed the form.
  • Customers may receive a fine of £100 from the UK authorities if they fail to complete the form.
  • The latest information and guidance on these measures can be found at: https://www.gov.uk/uk-border-control

Only for passengers travelling to France

  • Passengers, aged 16 years and over, travelling to or returning to France, including French nationals and residents, must complete a Sworn Statement requested by the local authorities to declare they’re free of COVID-19 symptoms and haven't been in contact with a confirmed case. Please advise the passenger to bring a printed copy of this form with them or a handwritten and signed version.

Only for passengers travelling to Belgium

  • The form must be completed online within 48 hours of departure and cannot be completed before.
  • Please note that passengers staying less than 48 hours in Belgium are not required to fill in the Belgian form.
  • Please click here for the form.

Please ensure that you provide all relevant information about these new health measures to your customers travelling to the UK, France or Belgium.