Eurostar4Agents
Amended Timetable 19/03/2020 - 31/03/2020 Cancelled ski trains until end of season

Please be aware that we’ve reduced our timetable from 19/03/2020 - 31/03/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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All ski trains have been cancelled for the rest of this year’s season. Please click on link below for details of train numbers and dates.
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Please follow this link to access the timetable for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_2

Please click here for more information.

GDS BOOKINGS (UP TO 14/03)

Exchanges or refunds can't be performed by the original issuing point of sale for all bookings issued before the 14th March.

Please re-book these journeys and apply for a refund of the original booking via the BSP link with the endourcement: “Migrated booking cannot exchange, *NEW Booking reference rebooked*” . Agents may contact the GDS helpdesk on gds.helpdesk@eurostar.com or 03448 224334.

This means you will also not be able to refund Business Premier tickets via GDS, and a refund request will need to be submitted via BSP Link.