Eurostar4Agents
From 07 January 2022, new entry rules for fully vaccinated passengers travelling to the UK

As you will know, the UK is relaxing its travel rules for fully vaccinated passengers. From Friday 07 January 2022, fully vaccinated passengers travelling to the UK:

- no longer need to take a pre-departure COVID-19 test
- no longer need to self-isolate on arrival

Please click here for more information.

Extension of the fee-free exchange until 31 January 2022

As we have had to revise our transport plan for the beginning of 2022, Eurostar has decided to extend fee-free exchange until 31 January 2022.

This means that if your customers' journey is affected by the new restrictions, you can make a fee-free exchange before departure in your booking system, where exchange fees will automatically be waived and only the fare difference will apply. Where tickets are exchanged for a higher priced ticket, customers will need to pay the difference. Where tickets are exchanged for a lower price ticket, the difference in price will not be refunded.