Eurostar4Agents
Amended Timetable from 19/03/2020 onwards

Please be aware that we’ve reduced our timetable from 19/03/2020 onwards. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

Latest Government Travel Guidelines UK, FR, BE & NL

INFORMATION FOR PASSENGERS WHO ARE RETURNING TO OR TRAVELLING TO THE UK, FRANCE, BELGIUM OR THE NETHERLANDS

LATEST UK REGULATIONS

Latest UK regulations : Please update information about health measures

Following new regulations from the UK government, we are required (along with our partners) to update the information about UK health measures that we share with customers prior to booking. Please kindly update any current text you’re using with the below from the Department for Transport.

It’s our partners’ responsibility to ensure that customers have this information before they book. If a customer is booking on behalf of someone else, they’ll be responsible for ensuring all members of the party have completed the mandatory travel documents.

IMPORTANT: France, Belgium and the Netherlands are classed as Amber countries by the UK authorities.

Also, if you have been in or through a ‘red list’ country in the 10 days prior to your arrival in the UK you will not be permitted to travel by Eurostar to the UK. The UK Government has implemented new entry rules for people travelling from a red list country, including requiring travel via a designated airport and mandatory hotel quarantine. Find out more

Following new regulations from the UK government, we are required (along with our partners) to update the information about UK health measures that we share with customers prior to booking. Please kindly update any current text you’re using with the below from the Department for Transport.

It’s our partners’ responsibility to ensure that customers have this information before they book. If a customer is booking on behalf of someone else, they’ll be responsible for ensuring all members of the party have completed the mandatory travel documents.

IMPORTANT: France, Belgium and the Netherlands are classed as Amber countries by the UK authorities.

Also, if you have been in or through a ‘red list’ country in the 10 days prior to your arrival in the UK you will not be permitted to travel by Eurostar to the UK. The UK Government has implemented new entry rules for people travelling from a red list country, including requiring travel via a designated airport and mandatory hotel quarantine. Find out more

ESSENTIAL INFORMATION TO ENTER ENGLAND FROM OVERSEAS

Everyone entering England from overseas (including UK nationals and residents) must provide proof of a negative COVID-19 test taken within 3 days prior to direct departure to England.

Fill in your Passenger Locator Form up to 48 hours before arrival. You must declare all countries you have visited or transited through in the 10 days prior to your arrival on your Passenger Locator Form.

Before departure check the list of red, amber and green countries, as the list can change regularly.

Red list passengers

1. Book a managed quarantine package

2. Complete a passenger locator form

You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port of entry and quarantine in a government approved hotel for 10 days.

Amber list passengers

1. Book tests for day 2 and 8*

2. Complete a passenger locator form

3. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)

If you are arriving from an Amber country, and have been fully vaccinated through an approved UK vaccination programme, at least 14 days before your arrival in England, you must:

1. Book a test for day 2

2. Complete a Passenger Locator Form

Vaccinated passengers travelling from France: Please note this does not apply to passengers who have been in or transited through France in the 10 days prior to their arrival in England. You are not eligible to forgo self-isolation and day 8 testing even if you are fully vaccinated or otherwise meet the eligibility criteria. Passengers who have been to France should answer “No” to the question on “Do you meet the COVID-19 vaccination eligibility criteria for reduced isolation and testing requirements?” on the Passenger Locator Form.

Green list passengers

1. Book a test for day 2

2. Complete a passenger locator form

These measures apply to all persons (including UK nationals and residents) arriving in the UK from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area. Public health requirements may vary depending upon in which nation of the UK you’re staying.

England: https://www.gov.uk/uk-border-control

Northern Ireland: https://www.nidirect.gov.uk/articles/coronavirus-covid-19-international-travel-advice

Scotland: https://www.gov.scot/publications/coronavirus-covid-19-international-travel-quarantine/pages/overview/

Wales: https://gov.wales/arriving-wales-overseas

Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.

*You must ensure the test provider you choose is on the UK government list, otherwise, the test will not meet the required standards. You can book a day 2 & 8 COVID test package with our recognised partner here. You can also book the optional Test to Release here.

We kindly ask that you comply with the above regulations.

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ONLY FOR PASSENGERS TRAVELLING TO FRANCE

From Sunday 18th July 2021, COVID test requirements have changed for entry into France. If customers have proof they have been fully vaccinated at least 7 days before departure, then they no longer need to take a test. If customers are unvaccinated or partially vaccinated, they must present a negative PCR or antigen test taken within 24 hours of departure. Until this date, current rules apply. Find out more about entry rules for France.
 

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ONLY FOR PASSENGERS TRAVELLING TO BELGIUM

All passengers travelling to Belgium – including those who’ve been fully vaccinated – must fill in mandatory forms and comply with the government’s testing and self-isolation requirements. Please read on for more information and check carefully that you are eligible to travel to Belgium.


IS MY PASSENGER ALLOWED TO TRAVEL?

As of Friday 9 July, classification for the UK has moved from ‘very high risk’ to ‘red’ and the following rules now apply when travelling from the UK to Belgium.

Passengers are not allowed to travel to Belgium unless they are:

  • A Belgian citizen or resident
  • A non-EU/Schengen citizen or resident who has been fully vaccinated at least two weeks before travel and has an EU Digital Covid Certificate. Please note that Belgium does not currently recognise UK NHS vaccine certificates.
  • The partner of a Belgian citizen or resident. Or the child of a Belgian citizen or resident or their partner's child. The passenger must hold an Essential Travel Certificate issued by a Belgian diplomatic or consular post.

If your passenger does not meet any of the above criteria, your passenger may not travel to Belgium unless they meet the exemptions listed here under the question ‘I am not a national of the EU, nor of a country that is part of the Schengen Area and my primary residence is in a third country marked as “red” on this list….May I travel to Belgium?” (please scroll down the page to the Transport & International section).

If your passenger qualifies for one of the listed exemptions, they must carry either an official document linked to their profession (e.g a Diplomatic passport) or request an Essential Travel Certificate from the Belgian Embassy in London at least 5 days before departure.

IMPORTANT: Your passenger will be refused entry if they fail to comply with these restrictions. Your passenger will be responsible for any associated costs.

Please consult the Belgian government's official coronavirus information website for the latest guidelines and information regarding lockdown and local restrictions.

Please note: If you’re travelling to Germany or the Netherlands via Brussels and changing trains, you must comply with Belgium's travel rules. With Eurostar, you must meet the entry requirements of the country where you make your connection. This is different to flying, where a stopover effectively counts as part of the flight.

WHAT DOCUMENTS DOES MY PASSENGER NEED TO TRAVEL TO OR RETURN TO BELGIUM?

ALL passengers aged 12 years and over (regardless of citizenship or residency) are legally required to complete a Passenger Locator Form online. The form must be completed online up to 48 hours of departure.



DOES MY PASSENGER NEED TO TAKE A COVID-19 TEST AND TO QUARANTINE?

You're a Belgian resident:

  • If you have an EU vaccination or recovery certificate, you’ll need to get tested on day 1 or 2 after you return from your trip. If you test negative, you can end quarantine as soon as you get your test result. Children under the age of 12 do not have to get tested.
  • If you do not have an EU vaccination or recovery certificate, you must quarantine for 10 days. Get tested on day 1 and 7 after you return from your trip.


Please note: Belgian residents do not need to take a COVID test before travelling.


You're not a Belgian resident:

  • If you have an EU vaccination or recovery certificate, you’ll need to get tested on day 1 or 2 after you return from your trip. If you test negative, you can end quarantine as soon as you get your test result.
  • If you don’t have an EU vaccination or recovery certificate, you must do a PCR test no more than 72 hours before you arrive in Belgium. This test must be negative. On arrival in Belgium you must quarantine for 10 days and get tested on day 7.
  • Children under the age of 12 do not have to get tested.

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ONLY FOR PASSENGERS TRAVELLING TO THE NETHERLANDS

The Netherlands has added the UK to its list of ‘high-risk’ countries, starting 15 June 2021. Dutch citizens, Dutch residents and EU nationals are allowed to travel. However, non-EU nationals, including British citizens, are not permitted to travel from the UK to the Netherlands by the Dutch government (unless exempt).

Passengers aged 13 and above who are travelling to the Netherlands will need to provide proof of a negative PCR test taken less than 72 hours before travel.

Additionally, passengers will need to do the following:

  • Carry a completed quarantine self-declaration form
  • Self-isolate for a period of 10 days upon arrival

You can find further details by clicking here .