Gwendoline Cazenave has been appointed as CEO of Eurostar Group, taking over from Jacques Damas on October 1st as CEO of Eurostar, Thalys, and CEO of the holding company Eurostar Group which was created on May 1st.
With 20 years’ experience in rail transport, Gwendoline will bring considerable expertise, energy and vision to make Eurostar Group and European high-speed rail a success for customers and colleagues.
As partner at management consultancy Oliver Wyman for the last two years, Gwendoline has worked on the European transport and services markets, with a particular focus on strategy and transformation in the rail sector. Prior to this, she was an executive at SNCF holding a range of high-level posts including Director of TGV Atlantique, the high-speed route operating in the south-west of France, Director of Finance, Strategy and Legal Affairs at SNCF Voyages and a variety of strategic and operational roles within SNCF’s regional transport arm, TER.
Gwendoline has also held a number of important non-executive roles, with a focus and interest in gender equality and environmental initiatives, and these are two areas she will continue to drive forward within Eurostar Group. She is committed to building on the existing culture of customer service excellence shared by Eurostar and Thalys.
Jacques joined Eurostar in September 2020 with the two clear aims of getting Eurostar through the Covid crisis and launching the merger process between Eurostar and Thalys. These aims have been achieved, and Gwendoline’s appointment completes the new chapter we opened with the creation of Eurostar Group. We are confident that she will succeed in developing a business which will meet the growing demand for sustainable mobility. The ambition is to transport 30 million passengers per year within 10 years under a single brand, Eurostar, with excellence in customer service at its heart.