From Monday 01 August 2022, the only way to reach our customer service teams is to use our Contact Us form.
With high numbers of customers travelling, our contact centre is exceptionally busy, and this single point of contact will allow us to respond as quickly as possible and prioritise urgent requests.
In order to route your queries as efficiently as possible, please use the following details:
Other Partner queries - please use the Contact Us form.
For our Frequently asked questions, you can visit our online Help Centre.