Eurostar4Agents
Upcoming rail strikes in the UK / Ongoing strikes in France - Normal timetable

UK: Upcoming rail strikes in the UK

Rail strikes have been announced in the UK on Saturday 03 June.
This strike will not affect our timetable. Eurostar trains running as normal.

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FRANCE: Ongoing strikes in France

There’s been a series of ongoing strikes in France since 07 March. New days of mobilisation may be announced by French unions at short notice. The next one will take place on Tuesday 6 June. It will not impact our timetable and our trains will run as normal on that day.

If we need to make timetable changes on other strike days, be sure that we will keep you informed as soon as more information becomes available.

Please click here for more information.

Disruption

The following options will be available when Eurostar authorises GDS-Air agents, booking via UK points of sale, to exchange tickets free of charge.

  • Reissues can be completed within the same PNR before departure simply process a ‘nil value’ exchange with no additional collection
     
  • All rebookings will need to be issued within 60 days after the date of travel
     
  • If the original booking class is not available, book the next available fare bucket within the same cabin class.
  • Please remove the 9F train segments in your GDS PNR that are no longer operating or no longer required, via normal cancel process
  • If you wish to rebook at a later date you will need to apply for a refund of the original booking via the BSP link
  • When completing the refund application, please state the reason (example: cancellation / weather conditions / strike) in the notes box and also include the 9F PNR record locator PNR as without that your application will be rejected.
  • Please do NOT claim an e-voucher on behalf of the passenger, as e-vouchers are not compatible with GDS systems.