Eurostar4Agents
UK rail strikes: timetable update for the period 13-18 December

There will be a national strike across the UK railway network on 13, 14, 16 and 17 December.
We’ll be running a revised timetable between 13 and 18 December.
To find out if a train is running or cancelled, or if the departure and arrival times have changed, please check the revised timetable which covers the period 13-17 December.
On 18 December, we will run a full timetable with only two minors retimings.

Please click here for more information.

GDS Air

GDS Air (9F) covers a range of different global distribution systems where corporate travel management companies in the UK and North America can find and book Eurostar services.

Commercial

- Minimum threshold per year of £10k / 10K€

- Approximately 90 day booking horizon

- Public fares (and negotiated corporate fares subject to eligibility)

GDS TAXES & FEES

Gentle reminder to all GDS bookers:

Please remember to include the OD tax charge with every change you make to a booking*.

£30 for Standard and £40 for Standard Premier bookings.

*unless authorised by the GDS HD team

GDS Segment Fees

From 01 October 2021, GDS bookings include a segment fee of £5.00. Eurostar continue to sponsor GDS distribution by covering all other costs related to this type of distribution.

The GDS segment charges are automatically integrated into the GDS pricing and appear separately in the TAX section. The Tax code is YR.

Booking 9F and ticketing with our interlining partner Hahn Air

Booking from outside of the UK, France, Belgium, Netherlands and USA?

Booking from outside of the UK, France, Belgium, Netherlands and USA?
Don't forget it is possible to book Eurostar in your GDS and ticket via our interlining agreement with Hahn Air.

See below our simple "How to book" steps below:

  • Eurostar is displayed on your GDS just like an Airline via our own Airline carrier code "9F".
  • You can check fares and price PNRs just as you would any Airline in your GDS.
     
  • Book "9F" from availbility for any of our routes. You can view our interactive route map here
     
  • When ticketing simply plate your ticket on HR/169 - Hahn Air
     
  • After tickets the passenger or agent can pick up their ticket from our website - just go to eurostar.com and click on "Manage your booking" you can use the GDS PNR record locator and passenger surname to view the booking and print or download the Eurostar ticket.


To check if ticketing is available in your market click here.

Disruption

The following options will be available when Eurostar authorises GDS-Air agents, booking via UK points of sale, to exchange tickets free of charge.

  • Reissues can be completed within the same PNR before departure by doing an 'involuntary reissue'.
  • Rebook the same booking class in a brand-new PNR on the new date if available.
  • All rebookings will need to be issued within 60 days after the date of travel
  • If the original booking class is not available, book the next available fare bucket within the same cabin class.
  • Please leave the sectors live on the original booking in the GDS, allowing the ticket to expire. When the passenger no shows, this will not be a problem.
  • Once you have rebooked, you will need to apply for a refund of the original booking via the BSP link.
  • When completing the refund application, please state the reason (example: cancellation / weather conditions / strike) in the notes box and also include the new PNR as without that your application will be rejected.
     
  • Please do NOT claim an e-voucher on behalf of the passenger, as e-vouchers are not compatible with GDS systems.

Useful documents

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