Eurostar4Agents
Amended Timetable 19/03/2020 - 08/07/2020

Please be aware that we’ve reduced our timetable from 19/03/2020 - 08/07/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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Ashford International, Ebbsfleet International, Calais Frethun and Lille Europe are closed until further notice.
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Please follow this link to access the timetable for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_

Please click here for more information.

UK government health measures for passengers entering the United Kingdom

UK GOVERNMENT HEALTH MEASURES FOR PASSENGERS ENTERING THE UK

From 8 June, the UK Government will introduce new health measures for passengers entering the UK, due to Coronavirus (COVID-19).

Whilst these measures are in place, when entering the UK, passengers are required to:

• Provide their journey and contact details online by filling in the Public Health Passenger Locator Form. They will need to show their completed form when they arrive at the UK border, either by printing a copy or showing it on their phone. They will not be able to submit the form until 48 hours before they’re due to arrive in the UK.

• Self-isolate for 14 days at the address they provided on the above form. Please note that these measures are for both UK residents and visitors. Some people are exempt from the requirement to self-isolate for 14 days but will still need to complete the form. You will find the list of exemptions here.

Travel agents and tour operators that distribute tickets or have booked on behalf of other people are also responsible for ensuring that their passengers are aware of these requirements and have completed the form. Passengers travelling with someone under 18 years old can click here for additional details.

Passengers may be required to provide information to Border Force on departure or arrival and if they haven’t completed the online form, they will be asked to do so. They may receive a Fixed Penalty Notice of £100 if they fail to complete the form. If they fail to self-isolate for 14 days they could face a fixed penalty notice of £1,000.

The latest information and guidance on these measures can be found at: https://www.gov.uk/uk-border-control.

The regulations require that all our partners selling Eurostar journeys must provide all relevant information about these new health measures to their customers taking journeys into the UK prior to booking. Please also notify any of your passengers who have already booked travel to the UK.

Please ensure that your passengers complies with the above regulations.

Please find the instructions about the form in various different languages here below.

Click on this link for the instructions in English : Public Health Passenger Locator Form - (English).pdf

Click on this link for the instructions in Welsh : Public Health Passenger Locator Form - (Welsh).pdf

Click on this link for the instructions in French : Public Health Passenger Locator Form - (French).pdf

Click on this link for the instructions in German : Public Health Passenger Locator Form - (German).pdf

Click on this link for the instructions in Spanish : Public Health Passenger Locator Form - (Spanish).pdf

Click on this link for the instructions in Portuguese : Public Health Passenger Locator Form - (Portuguese).pdf

Click on this link for the instructions in Italian : Public Health Passenger Locator Form - (Italian).pdf

Click on this link for the instructions in simplefied Chinese : Public Health Passenger Locator Form - (Simplefied Chinese).pdf

Click on this link for the instructions in Russian : Public Health Passenger Locator Form - (Russian).pdf

Click on this link for the instructions in Czech : Public Health Passenger Locator Form - (Czech).pdf
Click on this link for the instructions in Lithuanian : Public Health Passenger Locator Form - (Lithuanian).pdf
Click on this link for the instructions in Hungarian : Public Health Passenger Locator Form - (Hungarian).pdf
Click on this link for the instructions in Romanian : Public Health Passenger Locator Form - (Romanian).pdf
Click on this link for the instructions in Bulgarian : Public Health Passenger Locator Form - (Bulgarian).pdf
Click on this link for the instructions in Turkish : Public Health Passenger Locator Form - (Turkish).pdf
Click on this link for the instructions in Arabic : Public Health Passenger Locator Form - (Arabic).pdf
Click on this link for the instructions in Urdu : Public Health Passenger Locator Form - (Urdu).pdf
Click on this link for the instructions in Punjabi : Public Health Passenger Locator Form - (Punjabi - Gurmukhi).pdf