Please wear a face mask when travelling with us
From 4 May, passengers must wear a face mask at our stations and on board in line with guidelines announced by the French and Belgian governments.
Please ensure you have a mask with you when you travel. Any type of mask is suitable as long as it effectively covers your nose and mouth.
If you don’t have a mask you may be refused travel on our services. We’d like to advise you that fines may be imposed in France and Belgium if you’re not wearing a mask.
New seating arrangements on board
We’ve made some changes to our seating plan to make sure everybody has plenty of space on board.To ensure every other seat is left empty, some passengers may find their coach and seat number has changed. If your seat has been changed, you’ll get a yellow slip of paper as you go through the ticket gates at the station. Please take this slip with you and make sure you sit in your new seat to give everybody plenty of space.If you’re travelling as a couple or family, you will be able to sit together. But please make sure you leave a safe distance between you and your neighbouring passengers.