Changes to our timetable for specific dates in October 2021

Please make sure that your customers aware of some alterations to our timetable during October 2021 on the Paris/Lille <> London route due to operational reasons and on the Amsterdam <> London route due to engineering works.

Please click here for more information.

Contact us

Fill in the form below and our team will get back to you as soon as possible.

Contact an international agent
Speak to our Traveller Care team

Email / Phone enquiries

Group bookings and enquiries
03448 224800
09:00 to 17:00 Monday to Friday 

Trade Sales - General enquiries about Eurostar and making a booking on your account
03448 242524
09:00 to 17:00, Monday to Friday

Travel Agents' Concessions
We are unable to give this contact out, please contact your HR department in order to receive the phone number.

Technical Helpdesk (GDS & Voyager) - for investigating system faults. This department cannot make reservations. 

03448 220 119 

08:00 to 17:00, Monday to Friday

Opening an account
09:00 to 17:00, Monday to Friday

Group baggage services
03448 225822
** Please note that this service is currently unavailable due to Covid-19. We aim to resume this service as soon as possible **

Lost property
03448 224411 then press 1
09:00 to 17:00, Monday to Friday
** Please note that this department is currently unavailable due to Covid-19. We aim to resume this service as soon as possible **

Club Eurostar
If you have any queries about Club Eurostar, call:
UK: For English click here     /      03432 186 186 
France: For French click here     /      +33 (0)1 70 70 60 88
Belgium: For English click here - For French click here - For Dutch click here    /  +32 (0)2 400 67 31
Netherlands: For Dutch click here         /       +31 (0)20 - 7 16 83 25
Open from 08:00 to 17:00 Monday to Friday

Agents based in the USA

Please contact Application Support with any queries:

Agents outside the UK, France, Belgium, Netherlands, Luxembourg and the USA

It is now possible to book Eurostar in your GDS via our interlining agreement with Hahn air, book under our carrier code 9F and ticket by plating on HR/169.
To check if ticketing is available in your market click here


Eurostar's registered office details

Eurostar International Ltd registered in England and Wales No. 02462001

Kings Place
90 York Way
N1 9AG
United Kingdom

VAT registration number GB 991 2920 01