Contact us
Fill in the form below and our team will get back to you as soon as possible.
Contact an international agent
Speak to our Traveller Care team
Phone enquiries
Group bookings and enquiries
03448 224800
Our Groups team is here from 09:00 to 17:30 Monday to Friday
Trade Sales - General enquiries about Eurostar and making a booking on your account (Previously Eurostar and Beyond)
03448 242524
09:00 to 17:00, Monday to Sunday
Travel Agents' Concessions
We are unable to give this contact out, please contact your HR department in order to receive the phone number.
ELGAR helpdesk
03448 220119
08:00 to 19:00, Monday to Friday
09:00 to 17:00, Saturday and Sunday
General GDS queries (previously E4A)
03448 224334
09:00 to 17:00, Monday to Friday
GDS technical queries
03448 224334
09:00 to 17:00, Monday to Friday
Opening an account (UK agents only)
01233 617520
09:00 to 17:00, Monday to Friday
Group baggage services
03448 225822
Lost property
03448 224411 then press 1
09:00 to 17:00, Monday to Friday,
Club Eurostar
If you have any queries about Club Eurostar, call:
UK: 03432 186 186
France: 01 70 70 60 88
Belgium: 02 400 67 31
Netherlands: 0207 16 83 25
Open from 08:00 to 19:00 Monday to Friday and 09:00 to 17:00 at weekends.
Contact Centre - France
+33 1 8 92 35 35 39
Contact Centre - Belgium
+32 (0)70 79 79 89
08:00 to 20:00, Monday to Friday
09:00 to 16:30, Saturday and Sunday
International agents
North America United States, Canada, Mexico, Caribbean and Central America
Contact our North American distribution partner, Rail Europe Group, via your Regional Business Development Manager, or go to
agent.raileurope.com
1 - 800 - Eurostar.
GDS queries for US based agents
gdssalesusa@eurostar.com
1 800 791 2842
Agents based in other regions
raileurope.fr
international.sales@eurostar.com
Agents outside the UK, France, Belgium, Netherlands, USA, Canada, Mexico, Caribbean and Central America
It is now possible to book Eurostar in your GDS via our interlining agreement with Hahn air, book under our carrier code 9F and ticket by plating on HR/169.
To check if ticketing is available in your market click here
Eurostar's registered office details
Eurostar International Ltd registered in England and Wales No. 02462001
Times House
Regent Quarter
Bravington Walk
London
N1 9AW
VAT registration number GB 991 2920 01