Eurostar4Agents
Amended Timetable 19/03/2020 - 04/11/2020

Please be aware that we’ve reduced our timetable from 19/03/2020 - 04/11/2020 in response to increased border controls agreed by the French government and lower demand for travel.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_1

Please click here for more information.

Amsterdam & Rotterdam

THE JOURNEY

Travel facts and journey times about the London to Rotterdam/Amsterdam route

London -> Rotterdam/Amsterdam
The train will go from St Pancras International to Amsterdam Centraal, with a stop at Brussels-Midi/Zuid to pick up more travellers and a first stop in Rotterdam. It’ll take 3 hours 13 minutes to get to Rotterdam and 3 hours 55 minutes to get to Amsterdam.

Connecting via Thalys
There will still be the option to book London > Brussels (Eurostar) > Rotterdam/Amsterdam (Thalys).
The trip to Brussels takes just over two hours. At Brussels- Midi/Zuid you’ll change on to a Thalys train for the remaining 1 hr 49 mins to Amsterdam Centraal.

Amsterdam/Rotterdam -> London

The train will depart from Amsterdam Centraal (the Eurostar terminal is situated on Platform 15b) stop in Rotterdam Centraal (the Eurostar terminal is situated on Platform 2). The journey to London is 4 hours 09 minutes from Amsterdam and 3 hours 29 minutes from Rotterdam.

TIMETABLE

There are currently two trains from St Pancras International to Rotterdam / Amsterdam Centraal per day: one in the early morning and one in the afternoon. 

There will be two trains from Amsterdam Centraal / Rotterdam to St Pancras International per day: one in the early morning and one in the afternoon.

 View our London <-> NL timetable.

Fares and booking tips

Latest fares and important tips when booking this route

LATEST FARES

London <-> NL - Public Fares

BOOKING TIPS

In order to book a trip to Amsterdam or Rotterdam you’ll need the following codes:

GDS - ZYA for Amsterdam and QRH for Rotterdam

Outbound trains are running twice daily at 08:16 (train 9F 9114) and 18:16 (train 9F 9152) (until 11 Dec 2020)  - 17:16 (train 9F 9150) (from 13 Dec)

Inbound trains will run twice daily at 07:47 (train 9F 9119) and 16:47 (train 9F 9157).

Please note weekend service - there is no 18:16 (train 9F 9152) / 17:16 (train 9F 9150) on a Saturday. 

SEAT RESERVATIONS

On our New Amsterdam routing we will be allowing a commuter service between Brussels and Amsterdam, this means that a certain amount of seats will be saved for customers doing Amsterdam – Brussels and vice versa.

Unfortunately our systems cannot differentiate between the seats that are reserved for this commuter service and the rest of the seats for passengers travelling between Brussels and the UK. This means that sometimes on the GDS it will show there is availability, however the segment will then come back unconfirmed due to these seats being reserved for these passengers.

A space is only confirmed on the train once seats have come back from Eurostar (9f) and the segment is also confirmed. If no seating has come back from Eurostar (9f) even if the sector is confirmed the ticket is not guaranteed.

We advise agents not to guarantee a passenger that they have been booked on a certain train until that confirmed sector and seating comes back to the agent. Please check availability in a separate PNR and not in the same booking as we cannot reinstate an original ticket.

Need any assistance, please contact the GDS Helpdesk on 03448 224334, or Trade Sales on 03448 242 524 if you'd like to book on a business account.

Your customer's trip

Whether they're in Standard, Standard Premier or Business Premier, we'll do everything we can to make your customer's journey smooth, easy and comfortable. Here are some helpful tips...

LONDON DEPARTURES

Setting if from London will be exactly the same as our other core routes.

AMSTERDAM/ROTTERDAM DEPARTURES

Check in will commence up to 90 minutes before departure and will close 30 minutes before departure.

BP customers will be required to check in no later than 20 minutes before departure (although currently 30 minutes because of COVID-19).

TICKETS

Find your ticket in the Eurostar app or print it at home. Travellers should remember to save or print the ticket for their return journey too – they’ll need it to enter the station at Amsterdam or Rotterdam Centraal.


PASSPORT CHECK

Security and passport control when travelling from St Pancras International to Amsterdam Centraal and Rotterdam remains the same.

On your return journey, security and passport control will now take place in Amsterdam Centraal and Rotterdam as soon as you enter the Eurostar terminal.

BUSINESS PREMIER LOUNGE

Once travellers are through the final passport check at St Pancras International, they can head to the Business Premier lounge to enjoy drinks, nibbles, newspapers and magazines, and wi-fi.

There’s no Business Premier service or Business Premier lounge at Amsterdam Centraal or Rotterdam Centraal. But travellers can relax in the NS International Lounge on Platform 1 at either station if they are a Carte Blanche holder before checking-in.

BRUSSELS TO NETHERLANDS - INTRASCHENGEN
 

Station staff and police officers may carry out random security checks before boarding the train at Brussels-Midi/Zuid. So, please advise the traveller to arrive at least 20 minutes before departure to allow time for this.

Please remind them to keep their ticket with them at all times. It’ll be checked on board and they'll need to scan the barcode at the ticket gates to exit the station in the Netherlands.

Eurostar trains usually depart from platform 3 in Brussels-Midi/Zuid. On the way back, our trains usually depart from platform 15 in Amsterdam Centraal and platform 1 in Rotterdam Centraal. But do remind the traveller to double check the departure boards in case something has changed.

Once they've found the right platform, they should use the information screens to find out the best place to wait for their coach.

Engineering works

Upcoming engineering works on our direct London <-> Rotterdam/Amsterdam route can be found here:

Upcoming engineering works on our direct London <-> Rotterdam/Amsterdam route can be found here:

26th October - Mid December

In this period there will be two major engineering works:

1. Windscreens on the High Speed Line before Rotterdam; 9th - 18th Nov.

  • November 9, 10, 11, 12, 16, 17: 9150 + 9119 not running, journey times extended by 1h (London>Amsterdam arrives 1h later; Amsterdam>London leaves 1h earlier)
  • November 13, 14, 15: no service
  • November 18: 9119 cancelled, journey times extended by 1h (London>Amsterdam arrives 1h later; Amsterdam>London leaves 1h earlier)

2. Works in Belgium; 26th October - Mid December

These works mean we won't be able to run on the weekends. 

FAQs

FAQs on our Netherlands route

FAQs on our Netherlands route

What classes of service do we have?

These will be the same offering as core routes, except there are some slight changes

  • Standard Premier and Business Premier receive an extra snack for the journey between Brussels and Amsterdam/Rotterdam.
  • BP check in is 20 minutes (although currently 30 minutes because of COVID-19).
    • Flexibility is up to departure

Do ticket checks and border checks apply to Intraschengen (Ams/Rott - Brussels) passengers?

No border checks for I-S travellers, but same as today, ticket checks onboard.

Bike Policy and Registered Luggage

As Eurodespatch is currently closed there is no bikes allowed (unless folded) or registered luggage.

Are tickets flexible between Amsterdam and Rotterdam (can a Rotterdam passenger turn up in Amsterdam or vice versa)?

Unfortunately they cannot.

If a customer is booked on the Intraschengen service and wants to change to the direct service is this possible?

Normal ticket conditions apply

Why is the journey time longer on the inbound Amsterdam/Rotterdam to London?

Unlike London or any other service, the security arrangement on board is slightly different. One half of the train is security controlled and has London bound passengers, while the other half of the train has Brussels bound passengers who do not need to be security checked (Intraschengen Passengers).

This means in Brussels there is a longer than usual stop which allows for the intraschengen, Brussels bound passengers to leave the train, and for new London bound passengers to join. While this occurs, the Belgian security team search the train and make sure that it is safe for new London bound passengers to join.