London -> Rotterdam/Amsterdam
The train goes from St Pancras International to Amsterdam Centraal, with a stop at Brussels-Midi/Zuid and in Rotterdam afterwards. It takes 3 hours 13 minutes to get to Rotterdam and 3 hours 55 minutes to get to Amsterdam.
 

Connecting via Thalys
There is still be the option to book London > Brussels (Eurostar) > Rotterdam/Amsterdam (Thalys).
The trip to Brussels takes just over two hours. At Brussels-Midi/Zuid you change on to a Thalys train for the remaining 1 hr 49 mins to Amsterdam Centraal.
Please note that Eurostar + Thalys option is not available on GDS Air
 

Amsterdam/Rotterdam -> London
The train departs from Amsterdam Centraal (the Eurostar terminal is situated on Platform 15b) stop in Rotterdam Centraal (the Eurostar terminal is situated on Platform 2). The journey to London is 4 hours 09 minutes from Amsterdam and 3 hours 29 minutes from Rotterdam.

Timetable
There are currently four trains from St Pancras International to Rotterdam / Amsterdam Centraal per day:

Amsterdam Route Timetable_Autumn 2022.pdf

LATEST FARES

PUBLIC_London_Amsterdam_Rotterdam_Fare Sheet_21.7.2022.pdf

GDS BOOKING TIPS
In order to book a trip to Amsterdam or Rotterdam you will need the following codes on GDS: ZYA for Amsterdam and QRH for Rotterdam

Outbound and inbound trains are running four times daily from Monday to Friday.
Please note that the service is less frequent at the weekend.

SEAT RESERVATIONS
A space is only confirmed on the train once seats have come back from Eurostar (9F) and the segment is also confirmed. If no seating has come back from Eurostar (9F) even if the sector is confirmed the ticket is not guaranteed.

We advise agents not to guarantee a passenger that they have been booked on a certain train until that confirmed sector and seating comes back to the agent. Please check availability in a separate PNR and not in the same booking as we cannot reinstate an original ticket.

Need any assistance, please contact application support.
If you'd like to book on a business account, please contact Trade Sales on 03448 242 524.

LONDON DEPARTURES
Setting off from London is exactly the same as our other core routes.
 

AMSTERDAM/ROTTERDAM DEPARTURES
Check in commences up to 90 minutes before departure and closes 30 minutes before departure.
Business Premier customers are required to check in no later than 20 minutes before departure.
 

TICKETS
Find your ticket in the Eurostar app or print it at home. Travellers should remember to save or print the ticket for their return journey too – they will need it to enter the station at Amsterdam or Rotterdam Centraal.
 

PASSPORT CHECK
Security and passport control when travelling from London St Pancras International to Rotterdam Centraal and Amsterdam Centraal remains the same.
On your return journey, security and passport control takes place in Amsterdam Centraal and Rotterdam Centraal as soon as you enter the Eurostar terminal.
 

BUSINESS PREMIER LOUNGE
Once travellers are through the final passport check at London St Pancras International, they can head to the Business Premier lounge to enjoy drinks, nibbles, newspapers and magazines, and wi-fi.

There’s no Business Premier service or Business Premier lounge at Amsterdam Centraal or Rotterdam Centraal. But Carte Blanche holders or Business Premier and Standard Premier travellers can relax in the Regus Lounge on Platform 2 at either station.

What classes of service do we have?
This is the same offering as the core routes (London > Lille/Paris, London > Brussels) except there are some slight changes:

• Standard Premier and Business Premier receive an extra snack for the journey between Brussels and Rotterdam/Amsterdam.
• Business Premier:
  • Flexibility is up to departure
  • Check-in is 20 minutes
     

Bike Policy and Registered Luggage
As Eurodespatch is currently closed there is no bikes allowed (unless folded) or registered luggage.


Are tickets flexible between Amsterdam and Rotterdam (can a Rotterdam passenger turn up in Amsterdam or vice versa)?
Unfortunately they cannot.

An issue with the ticket gates at Dutch stations ?

There is an issue with the ticket gates at Dutch stations, following the launch of contactless payment on public transport across the Netherlands.

If a customer scans an image of a ticket barcode on their smartphone to enter or leave the station, digital bank cards may be charged instead.

What your customers need to do if they store bank cards on their phones

Please let your customers know that they should use one of the following to enter or leave the station:

1. A ticket saved to their Google/Apple Wallet

OR

2. A printed ticket

If your customers are charged in error, please let them know that they can visit the OVpay website to learn how to get a refund.

Customers who do not store bank cards on their phones can save their tickets in the Eurostar app or scan an on-screen image of their print-friendly ticket, if they prefer.