Eurostar4Agents
From 1st October, passports are mandatory to enter the UK (exemptions apply)

Please make your customers aware that from 01 October 2021, passports will be mandatory for EU, EEA and Swiss citizens who are visiting the UK.
Passengers with settled or pre-settled status can continue using their national ID card until 31 December 2025.

Find out more at gov.uk.

Please click here for more information.

FARES

Change of public fare ticket conditions from 1st March 2021:

We are changing our ticket conditions in order to give more flexibility to our travellers.

From 1st March 2021, on all public ranges, the below ticket conditions will apply:

  • Tickets are exchangeable with no fees up until 7 days before departure date. Fare difference applies (i.e. if the new ticket is more expensive, the customer pays the difference in fare. If the new ticket is less expensive, the passenger is not refunded the fare difference.)
  • At less than 7 full days before departure, up until departure, tickets are exchangeable with a £30/40€/$55 fee in Standard and a £40/50€/$60 fee in Standard Premier. Fare difference applies (i.e. if the new ticket is more expensive, the passenger pays the difference in fare. In the new ticket is less expensive, the passenger is not refunded the fare difference.)

More information can be found here .

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