Eurostar4Agents
Trains Cancellations 15 October 2018

Due to a broken down shuttle in Eurotunnel, trains 9019, 9032, 9149, 9132 are cancelled today (October, 15th 2018). Affected customers are entitled to an exchange for free or to request a refunds.

Please click here for more information.

SNCF RAIL STRIKE - FULL SERVICE RUNNING 17/18 JUNE

Customers due to travel on Sunday 17th and Monday 18th June

We will be running a full service on Sunday and Monday on all routes. We look forward to welcoming you onboard.


Customers with a connecting journey

If you have booked to travel further in France, please be aware that domestic rail services in France may still be disrupted.

If you have made a booking with Eurostar for a connecting journey in France and wish to change or cancel your booking please contact us here and select ‘Delays and Cancellations’ with the subject ‘STRIKE’ so that we can prioritise your request.

Please note that changes are subject to availability in the same class of travel.

You may also wish to visit the https://en.oui.sncf/train/strike for updates.

Please make sure to download your tickets early so that we can contact you. When retrieving your tickets online you will be asked for contact details, we use these to inform you by email/SMS of anything affecting your journey, including strike developments.