Eurostar4Agents
UPDATE 22/03: French customs working to rule; Planned cancellations until March 30 2019

The situation is progressively returning to normal, however it may take longer than normal to proceed through departures in Paris Gare du Nord. Please ask passengers to arrive at the station at the time indicated on their ticket. Normal ticket conditions now apply. Please check Category 16 if using the GDS, or click the link below to see the conditions of all tickets. All customers/agencies have now been contacted regarding planned cancellations until March 30th.

Please click here for more information.

Passenger Information

From June 2016, we will collect additional passenger information (including contact details) for all our customers.

This will allow us to:

  • generate a train manifest and to send disruption communications (from 72 hours prior to departure).
  • collect passport information (“Advanced Passenger Information System - APIs”) in the future if required.

Find out more by clicking on the links below: