Eurostar4Agents
Trains Cancellations 15 October 2018

Due to a broken down shuttle in Eurotunnel, trains 9019, 9032, 9149, 9132 are cancelled today (October, 15th 2018). Affected customers are entitled to an exchange for free or to request a refunds.

Please click here for more information.

Updated Alcohol Policy

Our rules about alcohol have changed

To make sure everyone's safe, happy and healthy, we've got some new rules around how much alcohol you can travel with.

Just to let you know, Eurostar reserves the right to confiscate and destroy any alcohol carried in excess of these limits, without any liability to you. We also have the right to refuse to allow (or to refuse to continue to allow) access to our services if a traveller’s physical or mental state is affected by alcohol or drugs.

  • 4 bottles or cans of beer or 1 bottle of wine per person. No spirits are permitted
  • If you’d like to take extra alcohol with you, you can – just use Eurodespatch our registered luggage service if you’d like to bring some home

Although you can bring alcohol with you and we serve alcohol on board, safety is our top priority. So, please drink in moderation. If you behave in an antisocial way which ruins the journey for other passengers or break any laws or by-laws, we might ask you to leave the train at the nearest station.

Ski over night trains and trains taking fans to or from a sports event

On these journeys, we don't sell alcohol on board or allow travellers to bring their own alcohol with them. Any alcohol is confiscated during check-in and only non-alcoholic drinks in sealed bottles are allowed to pass through security at your departure station.

This policy helps us make sure that everyone can enjoy a relaxed ambiance on board and that everyone arrives bright-eyed, fresh-faced and set for their holiday