Eurostar4Agents
9013 Cancellation 15.11.18

For operational reasons the 9013 (10:00 departure from Paris to London) has been cancelled today

Please click here for more information.

The importance of our customer's contact details

When printing off the customer's boarding passes we require their email address and mobile number. This is so we have contact details for the customer incase we need to contact them due to disruption.

It is essential that all agents enter in the customer's email address and mobile number, and preferably not the agent's contact details, otherwise this means we may not be able to reach the customer.

Please note that with GDS bookings we do not pull customer information (email address, mobile number) through from the profile, which is why entering the details when printing off the boarding pass is important.