Eurostar4Agents
Cancellations December 2018

Cancellations starting December 16th: Due to operational reasons the following trains have been cancelled; Friday 21 Dec: 9021; Saturday 22 Dec: 9013, 9060, 9129, 9136; Sunday 23 Dec: 9021, 9030; Friday 28 Dec: 9021; Saturday 29 Dec: 9013, 9060, 9129, 9136; and Tuesday 01 Jan: 9021, 9030, 9112, 9133, 9136.

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The importance of our customer's contact details

When printing off the customer's boarding passes we require their email address and mobile number. This is so we have contact details for the customer incase we need to contact them due to disruption.

It is essential that all agents enter in the customer's email address and mobile number, and preferably not the agent's contact details, otherwise this means we may not be able to reach the customer.

Please note that with GDS bookings we do not pull customer information (email address, mobile number) through from the profile, which is why entering the details when printing off the boarding pass is important.