Eurostar4Agents
Cancellation 9015 on 12/12/2018

9015 have been cancelled today on 12/12/2018. // Cancellations starting December 16th: Due to operational reasons the following trains have been cancelled; Sunday 16 Dec: 9112, 9145; Friday 21 Dec: 9021; Saturday 22 Dec: 9013, 9060, 9129, 9136; Sunday 23 Dec: 9021, 9030; Friday 28 Dec: 9021; Saturday 29 Dec: 9013, 9060, 9129, 9136; and Tuesday 01 Jan: 9021, 9030, 9112, 9133, 9136.

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P@H capability and changes to Elgar

In order to enable P@H (print-at-home) for French provinces there are changes implemented to the way bookings are made on Elgar.

What does this mean?

Passenger will be able to print both Eurostar and TGV ticket at home and will no longer need a ATB ticket.

  • All ELGAR users should take note : changes are being made which will affect the input of family names on ELGAR when the booking includes a French Province segment
  • The family name command will no longer be available
  • Passengers with the same surname will have to be entered in individually
  • This change is taking place to enable passengers with a TGV segment to be able to print their tickets at home.
  • A full roll out of the restrictions will take place in the next few months. This is not yet live. 
  • Please note that the change will not affect group bookings
  • Please refer to the How to Book page for more details (check the Elgar guides)