Did you know you can find frequently asked questions by clicking on Help?
Sometimes it's easier and quicker than picking up the phone and you can find the answers to a variety of questions such as:
- If the traveller doesn't use their outbound ticket, can they use the return ticket?
- Can I upgrade a ticket to Business premier?
Our individual ticket conditions and restrictions can be found within the Category 16 in the GDS, or displayed in your fare quote when using Elgar.