Eurostar4Agents
SNCF Rail strike

As a consequence of SNCF strikes in France, on 23/24 APR some Eurostar train services will cancelled. Please also see service updates for services NOT stopping in Ashford from 16 APR to 27 APR.

Please click here for more information.

News

Our ski train alcohol policy

With ski season just around the corner, here’s a quick reminder of what travellers can and can’t take on board our trains to the Alps. Ski…  Read more

Changes to train numbers

With the launch of our direct route to Amsterdam, we’ve had to change a couple of train numbers on trains between St Pancras International an…  Read more

Introducing Club Eurostar

For more rewarding travel In response to customer feedback we are launching Club Eurostar, our new and exciting new loyalty programme towa…  Read more

Tickets ready for travel

With the options available to have tickets ready for travel in advance, there is no longer the need for customers to queue in our stations for either the ticket machine or our ticket office.  Read more

Find the perfect seat on our trains

With new, refurbished and original trains now running on our routes, we’ve put together a handy guide to help you find your way around and pick the perfect seat for every traveller.  Read more

Disneyland® Paris picnic bags

Following feedback from families, we’ve made our Standard Premier meals on Disneyland® Paris trains more flexible. They’re now served in hand…  Read more

Tickets for top attractions

Tickets and passes for sights and tours in our top cities are still available at Café Métropole, our onboard bar buffet, but we’ve decided to…  Read more

Passenger Information

From June 2016, we will collect additional passenger information for all passengers to enable us to generate a train manifest and to send disruption communications.   Read more

Free wi-fi and entertainment

All travellers can now enjoy free wi-fi and entertainment on our new trains. With over 300 hours of TV, films and games to enjoy, it’s easy to connect and stream direct to a mobile or tablet.  Read more

Compensation policy

It’s now easier than ever for travellers to claim compensation if they’re delayed by more than an hour. To claim, they should simply hang onto their tickets, wait 24 hours, then fill in our online form.  Read more