Trade Unions in France have called for a nationwide general strike from 5 December 2019.
The strike action will impact our ability to deliver the usual timetable as we expect disruption to signalling along all routes. As a result, we will now run a reduced timetable until 12th January 2020.
There will be major disruption to Metro and RER services in Paris and connecting trains to all destinations within France.
For more information on any SNCF connecting journeys we advise you to check your train for any updates here https://www.sncf.com/en/booking-itinerary/itinerary.
For RER and Metro journeys with-in Paris you can check for updates here: https://www.ratp.fr/en/titres-et-tarifs.
Exchanges and Refunds policy
Following the impact the strike action in France has on our ability to run a normal timetable between 5 and 12 January 2020, Eurostar is offering:
- To passengers booked on a cancelled train: the possibility to exchange their travel date(s), subject to availability or cancel their trip and obtain a refund (within 60 days)
- To passengers due to travel between 5th December and 12 Janaury 2020 on non-cancelled trains: the possibility to exchange their travel date(s), subject to availability (within 60 days)
The full Exchange and Refund procedure on GDS and Elgar is available here